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Nigel Gibbs

DevOps Consultant

Cheltenham, Gloucestershire, UK

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Work History

  • 2014

    Gibbsoft Ltd


    (February 2014 - Present) | Various

    Independent IT contractor specialising in DevOps Consultancy.


    Department of Work and Pensions, GOV.UK (DWP)

    Digital Head of Technology Operations

    (December 2017 - present) | Newcastle Upon Tyne

    Building cloud infrastructure on AWS using Terraform and Puppet to host various public facing pension services such as Check Your State Pension and Get Your State Pension.

    Innovate UK

    DevOps Lead Engineer

    (November 2016 - present) | Swindon

    Working with Innovate UK on behalf of M4 Managed Services to define, implement, manage and maintain Cloud infrastructure. Working with suppliers and other Stakeholders to ensure fit for service architecture/processes are implemented. Built and configured new server platforms and infrastructure using Terraform, Ansible and Kubernetes/OpenShift on AWS. Identification and development of resources to establish a sustainable internal capability for long term DevOps and hosting needs.


    Senior WebOps Engineer

    (August 2016 - November 2016) | London

    Spent 4 months working within the .GOV.UK Pay team at GDS on behalf of Kainos. As part of the Government-as-a-Platform (GaaP) helped build an enterprise-class payments platform using Terraform, Chef and Ansible with Docker around Jenkins on AWS.


    DevOps Consultant

    (January 2016 - July 2016) | Newcastle Upon Tyne

    Spent 7 months (3 months + 3 extensions) with the NHSBSA as DevOps Consultant on behalf of IndigoBlue Consulting. To engender a DevOps culture I formed a scrum team using the client’s own previously siloed resources and led them through the design and implementation of a greenfields CI/CD system based around GitLab­CI, Terraform and Ansible in the Skyscape vCloud.


    Puppet SME

    (April 2015 - October 2015) | Cheltenham

    Spent 6 months (3 months + 1 extension) with UCAS as Puppet SME floating between 8 SCRUM teams. Devised scalable masterless implementation on AWS. Extensive remediation work on estate of over 100 Puppet modules. Wrote a Windows Webfarm custom type/provider in Ruby and Powershell.

    Cloud Architect

    (February 2014 - April 2015) | Gloucester

    Spent 13 months (6 month + 2 extensions) with Implemented configuration management using Python, and later masterless Puppet in very constrained environments.

  • 2012

    NTT Com Security AG

    Senior Linux Engineer, DevOps

    (March 2012 - January 2014) | Theale, Reading, Berkshire, UK

    NTT is the 5th largest IT Services Company in the world.

    • Writing puppet modules and manifests, both in PE and Puppet open­source.

    • Writing automation scripts in BASH, PERL, Ruby and Python.

    • Linux build and configuration management using Redhat/CentOS with Cobbler and Puppet.

    • Provided a consistent and stable platform for NTT Com Sec’s market leading Managed Security Service working as a strong team player and great communicator within the DevOps team.

    • Project Manager and Technical Lead for a data centre migration with a budget of £1M. Led the design and implementation of a security focused scalable enterprise class physical and virtual infrastructure.

  • 2009

    Moreover Technologies Inc

    DevOps Engineer

    (June 2009 - February 2012) | Dayton, Ohio, USA

    Moreover harvest over 2.5 million articles and posts per day. Enterprise clients use the award winning Newsdesk product to gain strategic business intelligence from this enormous up to the minute database of media monitoring.

    • Headed up the Infrastructure team, building and managing around 400+ physical and virtual Linux servers spread across 4 locations in the USA, UK and in Amazon AWS/EC2 cloud.

    • Designed and implemented a scalable enterprise class VMware vSphere solution with tiered Equallogic SAN storage to drastically reduce data centre footprint and hosting costs while simplifying management. Achieved a p2v ratio of 25:1.

    • Planned, managed and led the migration of Moreover’s New Jersey data centre to Dayton Ohio without any significant downtime.

    • Standardised VM builds on RHEL/CentOS 64-bit Linux installations using Kickstart scripts over PXE (Cobbler).

    • Working closely with the development team in an Agile development environment providing in-house platform and application support which includes supporting Linux, SQL, Java, PERL, Apache, Nagios, Cacti, etc.

  • 2008

    Gibbsoft Ltd


    (March 2008 - June 2009) | Various

    Independent IT contractor.

    • VMware ESX, SANs and Linux/Windows Server deployments on behalf of PCI Services Ltd.

    • RHEL5 Clustering/SAN implementations and support on behalf of NCS PLC & Moreover Technologies.

    • Business Continuity Planning consultations to the NHS and various service and manufacturing organisations. Pre-sales virtualisation consultations and implementations on behalf of ITPS Ltd.

  • 2003

    IT Professional Services Ltd

    Data Centre Manager

    (January 2003 - February 2008) | Gateshead, Tyne & Wear, UK

    ITPS is a leading North East based IT VAR/solutions house with a well-established client base throughout the UK. The company had 75 staff and turned over around £8.5M. My role enabled me to both further develop my management skills and still remain hands-on.

    • VMware ESX, SANs and Linux/Windows Server deployments on behalf of PCI Services Ltd.

    • RHEL5 Clustering/SAN implementations and support on behalf of NCS PLC & Moreover Technologies.

    • Business Continuity Planning consultations to the NHS and various service and manufacturing organisations. Pre-sales virtualisation consultations and implementations on behalf of ITPS Ltd.

  • 2001

    VeriSign Inc

    Engineering Production Manager

    (March 2001 - June 2002) | Doxford International, Sunderland, Tyne & Wear, UK

    VeriSign had a market cap of $8 billion and employed over 4000 people in 15 countries. It was the market leader in Internet security services, DNS and electronic commerce over the Internet. Although a managerial position, this role enabled me to stay very much ‘hands-on’. I frequently built and administered systems and developed code/scripts when required.

    • Increased VeriSign’s commercial presence by leading the Production Team in working with project sponsors and developers on the full software development life cycle of the internationalisation and roll out of many pan-European Internet storefronts.

    • Achieved an SLA uptime of 99.99% by designing, implementing and operating a 24-hour monitoring system of all business critical systems using Deep Matrix IP monitor with C, ASP and MS SQL Server.

    • Secured revenue streams by installing, maintaining and ensuring constant operational and security states of all customer-facing Internet systems including racks.

  • 2000

    Projects Manager

    (Oct 2000 - March 2001) | Doxford International, Sunderland, Tyne & Wear, UK

    Managed IT projects to completion on time and to budget.

  • 1992

    MTC Computer Training & Consultancy

    Senior IT Consultant/Trainer

    (1992 - 2000) | Sunderland, Tyne & Wear, UK

    Delivered many official curriculum courses targeted at System Managers and IT Professionals in corporate IT departments.

  • 1986


    Software Training Officer

    (1986 - 1992) | Sunderland, Tyne & Wear, UK

    Developed and delivered training courses in SDLC management, C, PASCAL and Unix Shell Scripts.


  • 2006

    University of Sunderland

    Post Graduate Diploma, Human Resource Management

    Sunderland, UK

  • 2002

    University of Sunderland

    Post Graduate Diploma, Information Technology Management

    Sunderland, UK

  • 1999

    University of Sunderland

    Post Graduate Certificate, Management of Information Technology

    Sunderland, UK

  • 1994

    University of Sunderland

    Bachelor of Arts, Information Technology

    Sunderland, UK

  • 1992

    University of Sunderland

    BTEC HNC (tranferred to BAIT), Information Technology

    Sunderland, UK

  • 1989

    South Tyneside Marine and Technical College

    BTEC First Certificate, Computer Studies

    South Shields, UK


  • Automation and Configuration Management
  • Virtualization and Consolidation
  • IT Management
  • Project Management and Service Delivery
  • Leadership
  • Coaching/Training

Programming Skills

  • Puppet
  • Ansible
  • Terraform
  • Chef
  • Ruby
  • Python
  • BASH
  • PERL
  • Powershell

Awards and Professional Memberships

2017 | PPC (Puppet Certified Professional)
2016 | Puppet Professional 2016 Certification
2014 | CSM (Certified Scrum Master)
2014 | PPC (Puppet Professional Certification)
2014 | VCP5.5 (VMware Certified Professional)
2008 | VCP3 (VMware Certified Professional)
2008 | CITP (Chartered IT Professional)
2007 | Member of IET
2007 | Member of BCS
2007 | ITIL Foundation
2006 | Licentiate CIPD
2004 | PRINCE2 Foundation
2002 | Novell MCNE NetWare 6.0
1999 | Microsoft MCSD
1999 | Certified Citrix Instructor
1999 | Certified Citrix Administrator
1997 | Novell MCNE/MCNI
1997 | Microsoft MCT
1997 | Chauncy Group CTT
1996 | Microsoft MCSE4
1996 | Microsoft MCP + Internet
1995 | Novell CNI
1995 | Certified Internet Professional
1994 | Novell CNE
1987 | DVLA Drivers License (manual)

Language Skills

  • NativeEnglish



Stack Overflow


    I have a passion for technology both at work and at home. I enjoy some gaming but also trying out new technologies in my lab. I often contribute to open-source projects on GitHub and I once released an open-source LDAP client written in Java called Phuzby. I enjoy relaxing with my family and friends, watching movies and exploring the outdoors.